Frequently Asked Questions
- Services
- Shop
- Gift Cards
- Franchise
- Careers
- Cancellation Policy
- Academy
Hydrafacial is a deep cleansing and rejuvenating skin treatment that hydrates, exfoliates, and nourishes your skin using advanced technology. It helps improve dullness, acne, pigmentation, fine lines, and uneven texture, leaving your skin refreshed, smooth, and glowing.
You don’t need to wash your hair before coming. Our team will assess your hair condition and provide a professional wash if required. Clean, properly prepped hair ensures better cutting precision and styling results.
Cocktail makeup includes a complete glam look with professional base, eye makeup, contouring, and hairstyling suited to your outfit and occasion. The look is designed to enhance your features while maintaining elegance and long-lasting finish.
No worries. Our experts will guide you after analyzing your skin or hair condition. We provide personalized consultation to help you select the most suitable treatment based on your concerns and desired results.
Yes, all products available in our shop are 100% authentic and carefully selected by our experts. We ensure high quality, safety standards, and professional-grade performance for the best results.
Absolutely. Our beauty professionals can guide you in selecting the right skincare or haircare products based on your skin type, concerns, and beauty goals to ensure effective results.
Due to hygiene and safety reasons, products once purchased cannot be returned or exchanged unless found damaged at the time of delivery or purchase.
Delivery timelines may vary depending on your location. Most orders are processed promptly, and you will receive updates once your order has been dispatched.
Gift cards can be purchased directly from our salon or through our website. You can choose your preferred amount and personalize it with a special message for your loved one.
Our gift cards are valid for an extended period to give flexibility to the recipient. We recommend using them at the earliest to enjoy our premium services without any limitations.
Yes, gift cards can be used for all salon services including hair, skin, makeup, and spa treatments. They can also be applied toward selected in-store product purchases.
Yes, gift cards are transferable and can be gifted to friends or family members. However, they cannot be redeemed for cash or refunded once issued.
The investment may vary depending on location, salon size, and interior requirements. We provide a detailed investment breakdown including setup, training, and operational support during the initial discussion.
Prior salon experience is helpful but not mandatory. Our team provides complete training, operational guidance, and business support to ensure smooth setup and long-term growth.
Franchise partners receive assistance with salon setup, staff training, service standards, branding, and marketing strategies. We focus on building a structured system for consistent performance and premium positioning.
The launch timeline depends on location readiness and interior completion. Typically, once agreements are finalized, the salon setup and training process can be completed within a few months.
You can apply by sending your updated resume to career@divyarathod.com along with a brief introduction about your experience and skills. Our team will review your application and contact you if shortlisted.
Experience is preferred for specialized roles, but we also welcome passionate individuals willing to learn and grow. Training may be provided depending on the position and skill level.
We maintain a professional, supportive, and growth-focused environment. Our team values teamwork, continuous learning, and delivering premium service standards to every client.
Yes, we encourage long-term career growth. Team members have opportunities to enhance their skills, attend training sessions, and grow into senior or specialized roles over time.
Appointments can be cancelled or rescheduled by contacting us directly via phone or email. We request that you inform us at least 24 hours prior to your scheduled time.
Cancellations made less than 24 hours before the appointment may be subject to a fee or adjustment against future bookings. This helps us manage scheduling efficiently for all clients.
Late arrivals may result in reduced service time to avoid affecting other scheduled clients. In certain cases, the appointment may need to be rescheduled.
Repeated no-shows without prior notice may lead to restrictions on future bookings. We value mutual respect for time and encourage timely communication.
Our academy offers professional training in bridal makeup, advanced hairstyling, skincare treatments, and salon service techniques. Courses are designed to combine practical skills with industry knowledge.
Anyone passionate about building a career in the beauty industry can enroll. Beginners, aspiring makeup artists, and working professionals looking to upgrade their skills are all welcome.
Yes, students receive a certification upon successful completion of their course. This certificate reflects professional training under Divya Rathod Beauty Salon standards.
Absolutely. Our courses focus heavily on hands-on practical training to ensure students gain real-world experience and confidence before stepping into the industry.
Keep up to date with our advices
Subscribe now and thank us later